Aridient’s Customer Relationship Management (CRM) system includes fully-integrated scheduling and task management. Its powerful feature has the capacity to track both internal and customer activities, including multiple participants and resources, with pop-up reminders and customizable To-Do’s and calendars.
- Manage customer contact information.
- Organize customer interactions in a specific central location.
- Track customer habits, actions, and preferences.
- Weaken expense and business risk.
- Measure the success of campaigns.
- Provide instant metrics.
- Manage customer service requests.
- Track industry trends and improve the current strategies.
- Create more personalized customer experiences.
Using an effective CRM system provides a handful of benefits such as 300% increase in sales conversion rate, increased customer retention rate and return on investment (ROI) of $5.60 for every $1 spent.