CRM System

Aridient’s Customer Relationship Management (CRM) system includes fully-integrated scheduling and task management. Its powerful feature has the capacity to track both internal and customer activities, including multiple participants and resources, with pop-up reminders and customizable To-Do’s and calendars.

  • Manage customer contact information.
  • Organize customer interactions in a specific central location.
  • Track customer habits, actions, and preferences.
  • Weaken expense and business risk.
  • Measure the success of campaigns.
  • Provide instant metrics.
  • Manage customer service requests.
  • Track industry trends and improve the current strategies.
  • Create more personalized customer experiences.

Using an effective CRM system provides a handful of benefits such as 300% increase in sales conversion rate, increased customer retention rate and return on investment (ROI) of $5.60 for every $1 spent.